PRIVACY POLICY

DEAR NOVA BELLA FAMILY MEMBER; WE WOULD LIKE TO INFORM YOU ABOUT THE LAW ON THE PROTECTION OF PERSONAL DATA


Any information within the scope of the Personal Data specified below, which makes your identity specific or identifiable, will be processed by Nova Bella Gelinlik ve İç ve Dış Ticaret Limited Şirketi (hereinafter referred to as Nova Bella) in its capacity as Data Controller, in accordance with the provisions of the Personal Data Protection Law No. 6698 (KVKK). "Processing of personal data" refers to all kinds of operations performed on personal data, such as obtaining, recording, storing, preserving, changing, rearranging, disclosing, transferring, taking over, making available, classifying or preventing the use of personal data, in whole or in part.


The Law on the Protection of Personal Data No. 6698 entered into force after being published in the Official Gazette dated 07.04.2016 and numbered 29677.


In the presence of personal data obtained by our company in accordance with the law before the entry into force of the said law; such personal data will be processed and stored in accordance with the Clarification Text and the terms and conditions specified in the KVKK.


As Nova Bella, we would like to emphasize that we attach utmost importance to the security of your personal data. We continue our activities with the awareness that the security of your personal data is at the forefront in the services we offer to you,


Our basic principle when using your personal data in our services is the protection of your privacy and fundamental rights and freedoms.


PRIVACY AND SECURITY POLICY

 

Our company may collect personal data for various purposes. Below are stated how and in what way the collected personal data is collected, how and in what way this data is protected.


Membership or our Store collects some personal information about the members (such as name-surname, company information, telephone, address or e-mail addresses) by filling out various forms and questionnaires on it due to the nature of the business. In some periods, our company may send campaign information, information about new products, promotional offers to its customers and members. Our members can make all kinds of choices about whether or not to receive such information while becoming a member, then this choice can be changed in the account information section after logging in as a member, or they can notify them with the link in the information message they receive.


 During the approval process carried out through our store or by e-mail, personal information transmitted to our store electronically by our members will not be disclosed to third parties except for the purposes and scope. IP addresses can also be used to identify users in a general way and to gather comprehensive demographic information.


Our company may use the requested information for direct marketing purposes by itself or by its cooperating persons, outside the purposes and scope determined by the Agreement.  Personal information can also be used to contact the user when necessary. Information requested by our company or information provided by the user or information about transactions made through our Store; It can be used by our company and its collaborators in various statistical evaluations, database creation and market research without disclosing the identity of our members, outside the purposes and scope determined by the "Membership Agreement".


Our company undertakes to keep confidential information strictly private and confidential, to consider it as a confidentiality obligation, and to take all necessary measures and to show due diligence to ensure and maintain confidentiality, to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party.


CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop on our shopping sites and your information is not stored in our system in any way.


 


When you enter the transaction process, there are two things you need to pay attention to in order to understand that you are on a secure site. One of them is a key or lock icon on the bottom line of your browser. This means that you are on a secure web page and all your information is encrypted and protected. This information is only used in connection with the sales process and in accordance with the instructions you give. Information about the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and sent to the relevant bank for query. If the availability of the card is confirmed, shopping continues. Since no information about the card can be viewed or saved by us, third parties are prevented from obtaining this information under any circumstances.


The reliability of the payment / invoice / delivery address information of the orders placed online by credit card is audited by our company against Credit Card Fraud. Therefore, in order for the orders of the customers who order from our shopping sites for the first time to reach the supply and delivery stage, it is necessary to confirm the accuracy of the financial and address/telephone information first. In order to control this information, if necessary, the credit card holder customer or the relevant bank is contacted.


Only you can access and change all the information you provide while becoming a member. If you keep your member login information secure, it is not possible for others to access and change information about you. For this purpose, we act within the 128-bit SSL security area during membership transactions. This system is an international encryption standard that cannot be cracked.


MAIL ORDER CREDIT CARD INFORMATION SECURITY


Your identity and credit card information, which you will send to us by credit card mail-order method, will be stored by our company according to the principle of confidentiality. This information is possible against the objections of withdrawing money from the credit card with the bank.. It is kept for a day and then destroyed. In the event that any amount other than the price of the mail-order form approved by you that you will send to us in return for the price of the products you order is withdrawn from your card, you can naturally object to the bank and prevent the payment of this amount, so it does not pose a risk. 


THIRD-PARTY WEBSITES AND APPS


Our store may link to other sites within the website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed through these links. The advertisements published on the site of our company are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement are only for the use of our Store and do not cover third party websites.


EXCEPTIONAL CASES


In the limited cases stated below, our Company may disclose the information of users to third parties other than the provisions of this "Privacy Policy". These situations are limited in number; To comply with the obligations imposed by the legal rules issued and in force by the competent legal authority such as Laws, Decree Laws, Regulations, etc.; In order to fulfill the requirements of the "Membership Agreement" and other agreements concluded by our store with the users and to put them into practice; Requesting information about users for the purpose of conducting an investigation or investigation duly conducted by the competent administrative and judicial authority; These are cases where it is necessary to provide information to protect the rights or security of users. 


EMAIL SECURITY


Never write your credit card number or passwords in the e-mails you send to our store's Customer Service regarding any of your orders. The information contained in the emails may be visible to third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.


BROWSER COOKIES


Our company can obtain information about the users who visit our store and the users' use of the website by using a technical communication file (Cookie-Cookie). These technical communication files are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.


 


The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site and how long they stay on the site, and dynamically generates advertisements and content from user pages specially designed for users. The technical communication file is not intended to retrieve data or any other personal information from the main memory or your e-mail. Most of the browsers are initially designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.


Purposes and legal reasons for processing your Personal Data:


To record your personal information, address, telephone number, tax number, if any, and other information defined as personal data within the scope of KVKK, in order to determine your needs and to provide you with better service in the future, to be used in the services to be provided to you within the scope of the law and relevant regulations to which our company is subject, to prepare information and documents based on the work and transactions to be carried out on paper or electronically, in accordance with the relevant legislation, all judicial and to comply with information retention, reporting and information obligations provided to administrative authorities, to perform our services within the scope of the laws we are subject to, and to perform other services requested or provided by our Company.


In the presence of one of the following conditions regulated in the second paragraph of Article 5 titled "Conditions for processing personal data", it is possible to process personal data without obtaining the explicit consent of the person concerned:


a) It is expressly stipulated in the laws;

b) It is mandatory for the protection of the life or bodily integrity of the person concerned or someone else who is unable to give consent due to actual impossibility,

c) Provided that it is directly related to the establishment or performance of a contract, it is necessary to process the personal data of the parties to the contract;

d) It is necessary for the fulfillment of a legal obligation to which the data controller is subject,

e) It has been made public by the person concerned with the person concerned;

f) Data processing is mandatory for the establishment, exercise or protection of a right,

g) Provided that it does not harm the fundamental rights and freedoms of the data subject, data processing is mandatory for the legitimate interests of the data controller.

Transfer of Your Personal Data:


Your personal data in our company may be transferred to persons, institutions and/or organizations and third parties within the framework of legal limitations, as required or permitted by the laws, regulations and other legislation to which we are subject


Deletion, Destruction and Anonymization of Personal Data


(a) Personal data processed in accordance with the provisions of this Law or other relevant laws shall be deleted, destroyed or anonymized ex officio or upon the request of the person concerned, in the event that the reasons requiring their processing disappear.


(b) The provisions of other laws regarding the deletion, destruction or anonymization of personal data are reserved.


(c) The procedures and principles regarding the deletion, destruction or anonymization of personal data are regulated by regulation.


Personal Data Collection Method:


Your personal data, declaration/information forms and all other documents related to transactions such as sales, returns, exchanges, etc., notifications issued with your consent and/or signature, notifications issued with electronic approval and/or signature, through our branches, Web pages, etc., by various methods, including but not limited to verbally, in writing or electronically in accordance with the relevant legislation.


Rights in Article 11 of the Law


a) To learn whether personal data is processed or not,

b) If personal data has been processed, requesting information about it,

c) To learn the purpose of processing personal data and whether they are used in accordance with their purpose,

d) To know the third parties to whom personal data is transferred in the country or abroad,

e) Requesting correction of personal data in case of incomplete or incorrect processing,

f) Requesting the deletion or destruction of personal data within the framework of the conditions specified in Article 7;

g) Requesting notification of the transactions made pursuant to subparagraphs (d) and (e) to third parties to whom personal data has been transferred,

h) To object to the emergence of a result against the personal data by analyzing it exclusively through automated systems,

i) Requesting the compensation of the damage in case of damage due to unlawful processing of personal data,

by contacting the data controller.


 


The data controller you can apply for within the scope of the law:


Nova Bella Gelinlik İç ve Dış Ticaret Limited Şirketi


Harbiye Mah. Abdi İpekçi Cad. Maltepe apt,No:44 / 7 İstanbul / Şişli


The data controller concludes the requests in the application free of charge within thirty days at the latest, depending on the nature of the request. However, if the transaction requires an additional cost, the fee in the tariff determined by the Board may be charged.

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